Privacy policy and cookie policy

GENERAL TERMS OF PERSONAL DATA PROTECTION

GENERAL PROVISIONS

The general terms of personal data protection apply to personal data found on the website and processed, collected, or stored through its use by DSD d.o.o., Zagorska 10, Zaprešić, from users who are natural persons. DSD d.o.o. collects personal data for the purpose of concluding and fulfilling sales contracts, recording completed orders, uniquely identifying users, business analysis, marketing, reward systems, product delivery, preparing sales-related documentation, technical support, and payment authorization via credit and debit cards.

As the website service provider, DSD d.o.o. is committed to protecting privacy and personal data. Users are advised to read the General Terms of Business to better understand what data DSD d.o.o. collects and how and for what purposes it is used.

If users have any questions regarding the protection of personal data, they can contact DSD d.o.o. directly via email at info@dabas.hr.

Users are requested to carefully read the General Terms of Personal Data Protection. By providing personal data through the website and agreeing to the General Terms of Business, the user confirms that they have read, understood, and agreed to the General Terms of Personal Data Protection and consents to the collection, processing, and use of their personal data in accordance with the General Terms of Business.

If the user does not agree with the General Terms of Business and the General Terms of Personal Data Protection, they are obliged to stop using the website.

All matters not specifically regulated by the General Terms of Personal Data Protection are governed by the General Terms of Business of the website.

CHANGES TO THE GENERAL TERMS OF PERSONAL DATA PROTECTION

DSD d.o.o. may modify or supplement the General Terms of Personal Data Protection at any time by publishing the updated text on the website. Changes and amendments come into effect immediately upon publication. The user is responsible and obligated to review the valid General Terms of Personal Data Protection available on the website before providing any personal data.

PERSONAL DATA PROCESSED AND THEIR USE

On the website dabas.hr, DSD d.o.o. collects the following personal data from users: full name, password, phone number, address, email address, product shipping address, billing address, postal code, city, date of birth. The following entities may have access to user data during contract execution: legal entities participating in sales contract fulfillment such as delivery services, accounting firms, IT support, marketing support, affiliated companies, and public authorities that legally require data disclosure. DSD d.o.o. keeps records of such data processing.

The customer agrees that DSD d.o.o. may process the provided personal data for internal records and statistics, creating customer databases, informing about products and services, shipping notifications, promotional materials, improving customer relations, and enhancing services. Data may be shared with third parties for contract execution, user interest protection, abuse prevention, and better understanding user needs to improve service quality and user satisfaction. DSD d.o.o. will retain personal data only as long as necessary for these purposes.

DSD d.o.o. will ensure user data is stored securely (with reasonable administrative, technical, and physical safeguards) to prevent unauthorized use, access, disclosure, copying, or modification, accessible only to authorized personnel.

DSD d.o.o. will allow users access to their data to ensure accuracy, completeness, and up-to-dateness. Upon request, data will be corrected or deleted.

DSD d.o.o. will only forward necessary personal data to partners for order delivery or to address printed promotional materials. Transaction data for card payments is neither recorded nor stored by DSD d.o.o.

DSD d.o.o. will retain personal data only as long as necessary for the purposes defined in these General Terms of Business.

The data controller maintaining the records is: Dubravka Dabelić, Zagorska 10, Zaprešić, email: info@dabas.hr, phone: 098695495.

Data in personal data collections is appropriately protected from accidental or intentional misuse, destruction, loss, unauthorized modification, or access.

The data controller has implemented technical, personnel, and organizational security measures to protect personal data from accidental loss or destruction, unauthorized access, alteration, disclosure, or other misuse and requires personnel handling the data to sign a confidentiality agreement.

The user of dabas.hr has the right to obtain information about the collection and processing of their personal data. Upon request, the data controller will, within 30 days, provide the user (or their legal representatives) with:

– confirmation whether personal data relating to them is being processed, clear notification of such data and their source, access to and copying of personal data from the records, provision of extracts, confirmations, or copies of personal data including purpose and legal basis for processing, and a statement of who accessed the data and under what legal basis, and information on automated data processing logic.

Upon user request, or that of their legal representatives, the data controller must update, change, or delete personal data if incomplete, incorrect, or outdated.

Regardless of a user request, if the data controller finds data to be incomplete, incorrect, or outdated, they will update or amend it.

Upon any such correction, amendment, or deletion, the data controller must notify the affected person and recipients of the data within 30 days.

If a user engages in certain activities on the site (e.g., creating an account, using the online store, surveys, comments, content submission, contests, feedback, service inquiries, job applications), DSD d.o.o. may request additional personal data. In such cases, the user must review and agree to these terms regarding the new data.

Depending on the activity, some data is required, and others optional. If required data is not provided, the user may not be allowed to participate.

DSD d.o.o. collects and uses data to enable services and activities via the site, improve the website, build a user database for marketing or service enhancement, deliver promotional notices, improve ads, analyze site use, resolve problems, manage admin tasks, and contact users.

By providing personal data and agreeing to these Terms, the user consents to receive promotional communications from DSD d.o.o. and its partners.

PROVIDING PERSONAL DATA

By submitting personal data under these terms, the user consents to DSD d.o.o. sharing the data with related parties for marketing, promotional activities, and marketing notices.

Any other disclosure of personal data to third parties will be done in accordance with applicable data protection laws.

DATA UPDATES AND CORRECTIONS

DSD d.o.o. believes every data subject should ensure their data is accurate, complete, and up to date. Users can contact info@dabas.hr to request changes or deletion.

Users are encouraged to promptly update data changes. They may also request account deletion.

DATA PROTECTION

DSD d.o.o. values data protection and has implemented various security measures. Users access personal data with a password and email address.

THIRD PARTY DATA CONFIDENTIALITY

These Terms apply only to data collected by DSD d.o.o. Other websites accessible through this site have their own privacy policies. If a user visits another site via this one, they should review that site’s privacy policy. DSD d.o.o. is not responsible for third-party practices.

OTHER DATA

Besides personal data, DSD d.o.o. may collect non-identifiable information (e.g., usage patterns, device info, server data, preferences, hobbies, interests) to improve the website and tailor content. These insights help understand which content is most popular among which users.

COOKIES

USER PRIVACY

Under EU law, we inform users that the site uses cookies to ensure high-quality service.

Cookies enable all portal functions, personalize content, and analyze visits to continuously improve the website.

Cookie storage can be configured in browser settings. To improve your browsing experience, we must store a small amount of data (cookies) on your device. Over 90% of websites do this. As of 25.03.2011, EU regulations require user consent before storing cookies. By using the site, you consent to cookie use. Blocking cookies may limit some site functions.

WHAT IS A COOKIE?

A cookie is information stored on a user’s device by the website. Cookies typically store user settings, like language or address. On return visits, the browser returns cookies to the site, allowing tailored content.

Cookies may store a range of data, including personal information (e.g., name or email), but only if permitted by the user. Websites cannot access information without consent or access other files. While storage and transfer of cookies are invisible, browser settings allow users to control cookie use and delete them on exit.

TYPES OF COOKIES

PERSISTENT COOKIES

Persistent cookies stay on a device after the browser is closed. They store login data, language, or cookie preferences, so you don’t need to re-enter them. They can remain for days, months, or years.

SESSION COOKIES

Session cookies are removed once the browser is closed. They store temporary data like recently visited pages or cart items.

BY ORIGIN

FIRST-PARTY COOKIES

Set by the website you’re visiting. Can be persistent or session cookies. They store data for future use.

THIRD-PARTY COOKIES

Set by other sites present on the one you’re visiting. Used for marketing and tracking.

BY FUNCTION

Technical (required, always active) – essential for website function and cannot be disabled. Set in response to actions like cookie settings, login, or form filling. They don’t store identifiable data.

Functional (optional) – provide enhanced features and personalization. Set by us or third parties. Some features may not function without them.

Marketing (optional) – record visits and traffic sources to improve performance. Help us know which pages are most and least popular. Data is aggregated and anonymous. If disabled, we won’t know when you visit or measure performance accurately. They’re based on unique browser/device identifiers.

This site uses Google Analytics, a service by Google Inc. (“Google”) with IP anonymization. Cookies are used to analyze site usage. Data (including your IP) is stored on Google servers in the USA. Google evaluates usage and reports to site operators. Google may share this data as required by law or with third-party processors. Your IP won’t be linked to other Google data. See Google’s privacy policy:

link: https://policies.google.com/privacy. You can opt out using the Google Analytics browser add-on: https://tools.google.com/dlpage/gaoptout

HOW TO ACCEPT OR REJECT COOKIES

The cookie settings panel is located in the footer. You can reset cookie preferences at any time from there.

By selecting “Accept all cookies,” you consent to all cookies being stored on your device.

By selecting “Accept only necessary cookies,” only essential technical cookies are stored.

Disabling cookies may restrict some website features.

You can also configure your browser to accept or reject certain cookies. Visit these links to learn how to change cookie settings for popular browsers: Mozilla Firefox, Google Chrome, Microsoft Internet Explorer, Apple Safari, Opera. Some browsers support “anonymous” mode to limit data collection. You can install third-party tools to block or manage cookies. You can also delete previously stored cookies via browser history settings. Learn more at https://www.allaboutcookies.org/.